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Browse by Category
Find answers by exploring our help categories.
Getting Started
Learn the basics of creating an account, funding your wallet and buying your first number
Account & Billing
Wallet funding via Paystack/Flutterwave, transaction history and refunds to wallet balance
API Documentation
REST API with Bearer keys, endpoints and webhook signatures
Troubleshooting
SMS not received, number already used and common verification issues
Popular Articles
Frequently read guides that might answer your question.
How to purchase your first number
Step-by-step guide to buying and using your first virtual number
Understanding SMS delivery times
Learn about factors affecting SMS delivery and typical wait times
Managing your API keys
How to create, rotate, and secure your API keys
Wallet and funding explained
How wallet funding, Paystack/Flutterwave confirmation and refunds to wallet balance work
Troubleshooting failed verifications
Common reasons for verification failures and how to resolve them